FEATURED CUSTOMER STORY
New York Power Authority (NYPA)
The Utility Of The Future: How NYPA Is Using The PI System To Create An End-To-End Digital Utility
Founded in 1931 by Franklin Delano Roosevelt, the New York Power Authority (NYPA) is the largest state public power operation in the United States. With over 1,400 miles of transmission assets scattered across the state, NYPA’s mission is to power the economic growth and competitiveness of New York State by providing customers with low cost, clean, reliable power. But doing so is no small feat. It requires optimizing power generation assets, ranging from hydro to combined cycle, fossil fuel, and natural gas, as well as moving power supply from the resource-rich northern terrain to the densely populated New York City. With 83 percent renewable energy, $200 million in energy services business and an AA credit rating, it’s clear that NYPA is delivering on its promises. Yet the utility understands that achieving operational excellence is a dynamic process. Never content to settle, NYPA embarked on an ambitious strategic plan focusing on customer empowerment, infrastructure modernization, and resource alignment. After signing an Enterprise Agreement (EA) with OSIsoft in 2017, NYPA adopted the PI System as an enterprise-wide data infrastructure at the center of its transformation into an end-to-end digital utility.